Brand Experience Design
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We help young companies build unified brand experiences

 
 
 
 

We develop your mission into digital products.

 
 

IMPLEMENTATION

  • UX & Visual Design

  • Development

  • Brand Guidelines

STRATEGY

  • Customer Journey Analysis

  • Market Positioning Analysis

  • Mission, Vision & Values Definition

 
 
 

Our Approach_

 

Understand

We uncover the business needs and ‘the why’ or intent behind customers’ interactions.

Define

We explore approaches to address your greatest pain points within brand experience, UX and marketing to drive greater satisfaction and loyalty.

ALIGN

We promote a cohesive and resonating communication strategy with a new website, service design blueprint or brand guidelines.

 
 
 
 
It took businesses a while to shift their focus from being business-centric to being user-centric. We are now quickly approaching a new era where the companies that win are the ones who can shift from user-centric to society-centric—from singular to plural.
— The State of UX in 2019, UX Collective
 
 
 

Our work

I was really blown away by the passion of Casa Chial for our project, their level of interest and commitment to making it a success.
— Matthew Daniel, Project Development at Mindful Peak Performance
 
 
 
Successful brands heavily use written, audio, visual, and experiential content to drive omni-channel interest, desire, and conversion.
— Future of E-commerce 2019, Shopify
 

Core Team

 
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Pierre-Julien,
Strategy

Brand Strategy, Marketing, Management.

“I have overseen brands such as MOO, scale from 100 to 500 employees without diluting the brand’s magic. Managing thousands of hours of collaboration gave me a deep understanding of how a successful customer experience is reflective of a cohesive culture.”

LinkedIn profile

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Suzy,
Design

Design Strategy, UX, Product Design, Engineering.

“I was among the first recruits of IBM Design Austin, a Kingston University design researcher, an in-house UX designer at MOO and an agency-side product innovator at Reason. I now use my design and engineering experience to help young companies get off the ground.”

Linkedin Profile